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| Erotica Technical Support
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Login Support: If you are having an issue logging in, please send us an email so we can resolve this issue for you. Please click here to send us an email.
Billing Support: There is an easy and convenient way to cancel your membership. The information you WILL need is the name of the billing company you joined with as well as the original email or join information stating the subscription or members ID and possibly your credit card number. We do not actually process your credit cards directly. We are required to utilize a Visa accredited third party processor and upon joining you agreed to the terms and conditions.
NOTE: You should cancel at least 24 hours ahead of the schedule billing date (Date/Time will be in EST) so that there is enough time to process your cancellation.
If you joined and were billed by PAYCOM aka EPOCH, please cancel at http://www.billingsupport.com - or call from the US: 800-893-8871 or internationally: +1-310-827-9939
If you joined and were billed by CCBILL, please cancel at https://support.ccbill.com - or call from the US: 888-596-9279 or internationally: +1-480-449-7751
If you joined via online check by WTS/ACHDEBIT, please cancel at http://www.wtsbank.com/members - or call from the US: 1-800-717-7476
If you have trouble cancelling please call the Billing company or file a ticket by clicking the contact us link at the bottom of this page. You will need to provide us with as much information as possible so we can intelligently work through your cancellation with the billing company you joined through.
After you've canceled, you will still have access to the website for the entire time you paid for until the billing cycle ends. Canceling your account simply stops the reoccurrence of future charges. The access is not cancelled immediately upon cancelation. Website access will be denied only after your paid access period has ended.
We hope that you enjoyed the site and that you will return and rejoin in the future. We would appreciate it if you would contact us and give us some feedback on WHY you cancelled and HOW we can IMPROVE the site, content and service.
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